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丹尼斯·阿克曼——失败的故事:人力资源如何失败以及我们可以从中吸取的教训.pdf

上传人: Di****s 编号:920137 2025-09-13 17页 943.01KB

1、Mr.Dennis AkkermanFounder&Managing Director of Orbis Business SchoolTransformational Coach&Consultant|SpeakerTop 100 Business Leaders to Follow in Malaysia|Author of The Naked LeaderThe Failure Stories:How HR Has Failed andLessons We can Learn from these FailuresThe JourneyRecruitmentDevelopmentRete

2、ntionExitQ&AThe Failure Stories Orbis Business SchoolThe Broken JourneyComplicatedjob applicationformsFlawedOn-boardingProcessDisconnectedTalent DevelopmentCumbersomePerformanceManagementFlawedOff-boardingProcess Orbis Business SchoolEmployee journeyLearn from Marketing:Be Frictionless Orbis Busines

3、s SchoolBroken Recruitment(1/3)Whats wrong with this one?Orbis Business SchoolBroken Recruitment(2/3).and this one?Orbis Business SchoolBroken Recruitment(3/3).and this one?Orbis Business SchoolFix Your Recruitment Processo Use modern UX/UI techniqueso Pre-populate formso Provide status updates Orbi

4、s Business SchoolDisconnected Talent Development Orbis Business SchoolFix Your Talent Developmento Integrate platforms(API)o Enhance TNA:you dont know what you dont knowo Personalise learning journeys Orbis Business SchoolCumbersome Performance ManagementWhyaremanagersandemployees frustrated?Orbis B

5、usiness SchoolFix Your Performance Managemento Integrate platforms(API)o Improve UX/UI for managers and employeeso Use Key Behaviour Indicators(KBIs)Orbis Business SchoolFlawed Off-boarding ProcessWhatgoeswrongwhenanemployeeleaves the company?Orbis Business SchoolFix Your Off-boarding Processo Inclu

6、de anonymous exit surveyso Single-sign-off:disable all access in one goo Treat internal department moves as re-boarding process Orbis Business SchoolSummaryEasyjob applicationformsSmoothOn-boardingProcessIntegratedTalent DevelopmentEnhanced

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根据报告的内容,全文主要内容概括如下: - **作者背景**:Dennis Akkerman,Orbis Business School创始人兼总经理,转型教练及顾问,演讲者,马来西亚顶级100位商业领袖之一,著有《裸领导》等书。 - **核心主题**:人力资源失败案例及其教训。 - **关键点**: - **招聘问题**:复杂的申请表、糟糕的入职流程、脱节的 talent development、繁琐的绩效管理、有缺陷的离职流程。 - **解决方案**:使用现代UX/UI技术、预填充表格、提供状态更新、整合平台、个性化学习旅程、改进用户体验、使用关键行为指标、匿名离职调查、单点登出、将内部部门调动视为“再入职”流程。 - **目标**:改善员工旅程,使招聘、发展、绩效管理和离职流程更加流畅和高效。
"招聘流程优化秘诀" "如何提升人才发展效率?" "离职流程中的关键改进点"
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