汇丰银行HSBC Holdings plc （HSBC） 2019年ESG报告「NYSE」.pdf

1、 HSBC Holdings plcEnvironmental,Social and Governance Update 2019 .our extensive international network.We are a leading international bank,serving more than 40 million personal,wealth and corporate customers.We aim to deliver long-term value for our shareholders through.our access to high-growth mar

2、kets.Our global footprint and market-leading transaction banking franchise provide extensive access to faster-growing markets,particularly in Asia and the Middle East.and our balance sheet strength.We continue to maintain a strong capital,funding and liquidity position with a diversified business mo

3、del.Total assets$2.7tn(2018:$2.6tn)Common equity tier 1 ratio 14.7%(2018:14.0%)Connecting customers to opportunitiesHSBC aims to be where the growth is,enabling businesses to thrive and economies to prosper,and ultimately helping people to fulfil their hopes and realise their ambitions.Reported reve

4、nue by global businessRBWM 41%CMB 27%GB&M 27%GPB 3%Corporate Centre 2%Reported revenue by regionAsia 49%Europe 29%North America 11%Latin America 5%Middle East and North Africa 6%HSBC Holdings plc Environmental,Social and Governance Update 2019OverviewOverview2 HSBC at a glance 4 Group Chief Executiv

5、es review6 Delivering our strategy8 Our approachCustomers10 At a glance12 Our Retail Banking and Wealth Management customers16 Our Commercial Banking customers18 Our Global Banking and Markets customers20 Our Global Private Banking customers22 Customer developments across all global businesses24 Pro

6、tecting our customers dataEmployees26 At a glance28 Listening to our people30 Diversity and inclusion32 Well-being and developing our peopleSupporting sustainable growth34 At a glance36 Sustainable finance38 Sustainable finance commitment40 Task Force on Climate-related Financial Disclosures42 Our a