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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.HMC205-SLaxman Challa Director-Application ServicesSouthwest Gas Balakalyan C PodiliManager-Applic
2、ation ServicesSouthwest Gas Pankaj KumarExecutive Partner and AWS Practice Leader(Energy,Telco,Tech,Manufacturing)IBM Consulting Southwest Gas:Agentic AI readiness and SAP modernization 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Southwest Gas OverviewBusiness ChallengesReadin
3、ess for Agentic AI Agentic Use CasesBusiness Outcomes and Measurable ImpactKey TakeawaysAgenda +2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Promotes a diversified economy,contributes to workforce development,environmental and economic justice efforts About Southwest Gas$5.11Bi
4、n revenuein revenue2,300+employeesemployees2.3M+customerscustomersLargest natural gas provider in the regionDelivers sustainable energy across its service territoryLake TahoeCarson CityLas VegasVictorvillePhoenixTucsonCALIFORNIANEVADAARIZONAService area:Arizona,Nevada,California+2025,Amazon Web Serv
5、ices,Inc.or its affiliates.All rights reserved.State of AI Why are Agentic AI Projects Failing?“The GenAI Divide:State of AI in Business 2025 MITSignificant gap between the high volume of investment and experimentation with generative AI and the low rate of measurable business impact or return on in
6、vestment(ROI).95%of organizations report seeing zero business return.“By 2027,over 40%of agentic AI projects will be canceled due to escalating costs,unclear business value or inadequate risk controls.”Gartner The“What”and“Why”is addressed.2026 is about“How AI”-HFS Research 2025,Amazon Web Services,