从人工智能的承诺到关键绩效指标的影响：互联代理与编排（由 Workato 赞助）.pdf

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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Rahul DurejaTechnical Director,WorkatoFrom AI Promise to KPI Impact:Connected Agents&Orchestration

2、A P I 2 0 4-SAgendaAI is Powerful,ButThe Silent Force:OrchestrationMaking Agents Smarter with WorkatoLive Demonstration3FOUNDING TEAMWORKATO MARKET LEADERSHIP500K+COMMUNITY AUTOMATIONS600K+PRE-BUILT INTEGRATIONS ACROSS 1200+CONNECTORS12,000+CUSTOMERSAI is Powerful,butAI agents today are powerful in

3、logic,but powerless in execution.Agents can reason.But they cant act.Enterprises use multiple AI AgentsEach tool excels in its own domain but operates in a walled garden,disconnected from broader enterprise workflowsAI is Everywhere,but Falls ShortThe Missing LinkAI AgentsSystems and Data SourcesCRM

4、,ERP,Databases,APIsGoverned,real-time data accessEnd-to-end process orchestrationClear roles and escalation pathsContinuous Improvement&Lifecycle ManagementAbility to OrchestrateWhy Orchestration Matters for AI AgentsConnect Agents to SystemsAgents can act with context and authority thus,turning int

5、elligence into tangible outcomes.Provides secure,governed access to enterprise systems and APIs.Allows agents to trigger business workflows and retrieve real-time data.Organizations maintain trust and control,ensuring AI operates safely within defined boundaries.Applies policies for security,rate li

6、mits,and error handling.Monitors agent activity through logging,alerts,and dashboards.AI becomes a collaborative teammate,augmenting rather than replacing human expertiseRoutes decisions to humans when judgment or escalation is needed.Integrates seamlessly into existing business workflows and toolsE