1、2025 Global Digital Shopping IndexBrazil edition 2025 Global Digital Shopping IndexBrazil editionTable of contentsWhats at stake .3Key findings .4 Data focus .15Actionable insights .18Methodology .20The 2025 Global Digital Shopping Index:Brazil edition was commissioned by Visa Acceptance Solutions,a
2、nd PYMNTS Intelligence is grateful for the companys support and insight.This report draws on insights from a survey of 18,468 consumers and 3,464 merchants across eight countries that was conducted from October 17,2024,to December 9,2024.Our Brazil sample includes 2,844 consumers and 542 merchants.T
3、o learn more about our data,refer to the Methodology section at the end of this report.PYMNTS Intelligence retains full editorial control over the following content,findings,methodology,and data analysis.Click-and-Mortar is a registered trademark of Whats Next Media and Analytics.Read the full 2025
4、Global Digital Shopping Index:The rise of the mobile window shopper and what it means for paymentsClick here to downloadThe 2025 Global Digital Shopping IndexWhats at stake In the mobile-first era,shopping and smartphones go hand in hand.Consumers regularly reach for their phones,and not just to mak
5、e online purchases.Mobile screens are becoming the main way they“window shop,”too.Phones increasingly drive physical store experiences as well,with shoppers expecting access to digital features such as rewards programs and inventory information.Brazil is outpacing global trends in mobile shopping ad
6、option.The typical Brazilian consumer used a phone for their latest retail purchase,whether in-store or online.Yet regardless of channel,consumers almost always experience payment-related friction,with declined payments the biggest bottleneck and occurring in nearly two-thirds of transactions.This s