1906 - 加速事件解决：利用 CP4AIOPs 主动洞察您的可观测性数据.pdf

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1、Manoj Khabe VP-Observability,AIOps and FinOpsShyamraj Sunka Sr.Consultant Pellera TechnologiesOctober 69,2025Orlando,Florida1906 Accelerate Incident Resolution:Harness CP4AIOPs for proactive insights into your Observability dataSuccess Story atLargest Auto ManufacturerLargest Auto ManufacturerAgenda

2、010203040506072Business ChallengesSolution RecommendationDesign ConsiderationSolution Deployment DetailsBusiness Outcome AchievedLessons LearnedRoadmap For Successful RolloutAgenda013Business Challenges4IBM TechXchange/2023 IBM CorporationBusiness ChallengesFrequent Service InterruptionsFrequent Ser

3、vice Interruptions:Business-critical applications were frequently impacted by recurring outages,leading to revenue loss and decreased user satisfaction.Siloed Monitoring ToolsSiloed Monitoring Tools:Operations teams lacked a unified view across infrastructure,applications,and services,causing ineffi

4、ciencies in incident detection.Manual and TimeManual and Time-Consuming resolutionConsuming resolution:The absence of automation tools led to prolonged incident triage,increasing Mean Time to Resolution(MTTR).No Actionable Historical InsightsNo Actionable Historical Insights Limited ability to use h

5、istorical knowledge in resolving recurring incidents efficiently.Lack of AI/ML Capability in Incident TriageLack of AI/ML Capability in Incident Triage:Operations teams were overwhelmed by manual root cause identification,with no AI-based correlation or insight engine to assist.High Alert Noise and

6、FatigueHigh Alert Noise and Fatigue:Teams were flooded with thousands of non-actionable alerts daily,leading to missed critical events.Agenda025Solution Recommendation6Platform&DeploymentPlatform&DeploymentIBM Netcool Tools and Event consolidation.IBM Cloud Pak for AIOps(Cp4AIOps)on OpenShift runnin