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1、Making change stick:Lessons learned from helping teams improve at the Co-op Neil Vass,engineering manager atWhats this talk all about?How it startedDiscoveryAlphaBetaLiveImproving things“We did X and were successful”Ron Jeffries:Starting Out-What works,how fast,and why?does not imply“X helped us be
2、successful”,much less“X is the best choice we could have made”,much less“X is therefore something that you should do”Big themes,full of ideasSmall clear changesSmall clear changesSmall clear changesIts not that these are magicTheyre sensible and the real problem we have is picking something and stic
3、king with it.TrapsForgetting we need to keep repeating this.TrapsMistaking the measure for what we really want.TrapsTrying to pick the perfect answers.Getting stuck in planning rather than execution.How its goingSome time with the project managersCynefin for everyone!5.Nobodys done this before.4.Som
4、eones done this,but not in this context.3.Someone in our organization has done this(or we have access to expertise some other way).2.Someone in our teams done this.1.We all know how to do this.Liz Keogh,lunivoreGenesisCommodity/utilityCompetitive advantageCost of doing businessDifferentiableOperational efficiencyExperimentationVolume operationPoorly understoodDefinedHow its goingBuilding communityHow its goingAnd thendigitalblog.coop.co.ukjobs.coop.co.uk/tech-data-digitalneil-Please vote and leave feedback!Remember to vote and share feedback on the QCon App.Any questions?