超越上线：乔治亚电力公司现场服务历程两年回顾 [THR3689].pdf

1、Work differentlyGeorgia Powers field scheduling journey beyond go-liveRhianna Albert,Marvis Smith,and Nando QuinonesOctober 15,2025Agenda01Company overview02GPC journey to OFS03Lessons learned04Q&AWho is southern company?We provide clean,safe,reliable,affordable energy and customized solutionsApprox

2、imately45,000 MWof generating capacityCapabilities in50 states7electric and natural gas utilitiesMore than28,000employees9 millioncustomers*Under developmentCopyright 2025 Accenture.All rights reserved.Our journey from printouts to OFSDistribution Regions and Operating Headquarters Rome Rome Trenton

3、 Dalton Cartersville Carrollton Ellijay Athens Athens Gainesville Cornelia Clayton Hartwell Madison Columbus Columbus Manchester Americus Valdosta Valdosta Albany Bainbridge Tifton Waycross Macon Macon Dublin Vidalia Milledgeville Augusta/Nuclear Augusta Thomson Waynesboro Savannah Savannah Springfi

4、eld Statesboro Hinesville BrunswickMetro DAs Atlanta Tucker Minola Atlanta Smyrna Sands Place Canton Austell Alpharetta Wills Road North Shallowford Lawrenceville Jonesboro Oakley Newnan Noahs ArkCopyright 2025 Accenture.All rights reserved.Challenges and justification for innovation Work management

5、 inefficiencies.Challenges in tracking and managing field work.Limited visibility into long-term scheduled tracking.Inefficient manual process.Time-consuming and error-prone manual scheduling.Resource utilization issues.Inefficient use of personnel,equipment and services.Customer communication gaps.

6、Ineffective communication with customers.Field scheduling and distribution project controlsPurposeImproved customer experience related to distribution construction activitiesCentralize and modernize the field work order scheduling process and dispatch system for distributionWhyImprove resource utili