建立牢固的连接：Zoom 为 Redwood 制定的数字化应用战略 [THR3167].pdf

1、 Zooms digital adoption strategy for RedwoodSession Date:October 15,2025THR3167:Making a Strong ConnectionTodays SpeakersCopyright 2025,Oracle and/or its affiliatesAmruta GowandeSenior Business System Analyst,Finance SystemZoom CommunicationsAmanda RobertsDirector,Guided Learning Programs,CSS OU Ser

2、vices DeliveryOracle2Zoom Workplace3Copyright 2025,Oracle and/or its affiliates2022Go-Live for Oracle Fusion SaaS(migrating from Oracle NetSuite)2023-24Enhance and optimize ERP and SCM modules2024-25Go-Live for EPM ARCS+Procurement Redwood UIZoom implemented Oracle Guided learning in 2022 when we mi

3、grated from NetSuite to Oracle Fusion and thereafter enhanced its usage on additional modules and new Uis.2026 and beyondMigration to Redwood UI for Purchasing and Supplier PortalDigital Adoption Solutions with Oracle Guided LearningKey benefits for end users4Copyright 2025,Oracle and/or its affilia

4、tesHelp your users use new applications,featuresCommunicate announcements,policy,process,feature updatesCustomize user learning based on behavior,role,language etc.Apply Validation and Tool Tips for greater user accuracyEmbed self-service guidance to reduce reliance on helpdeskUse in-app surveys and

5、 feedback to gather user sentimentMeasure adoption outcomes Communicate ChangeEducateUsersPersonalize GuidanceSupport OperationsReinforce BehaviorMeasure AdoptionGather FeedbackSelf-Service Onboarding/OrientationMinimizing user errorsMeasuring adoptionEfficient PreparationLeveraging Oracle Guided Le

6、arning(OGL)library EPM assets to expedite learning,testing,and adoption 5Copyright 2025,Oracle and/or its affiliatesPreparing to Lead Users Through ChangeMigrating to Redwood UI for self-service procurementPlanning for migration:Identify change impactsReview and update existing OGL contentCreate new