敦豪集团DHL Group（DPSGY）2024财年年度报告「OTC」（英文版）（256页）.pdf

1、2024 ANNUAL REPORTREADY FOR MORE ContentsThe Company3 Key Figures4 Editorial6 Boards and committees6 Members of and mandates held by the Board of Management7 Members of and mandates held by the Supervisory Board10 Report of the Supervisory BoardCombined Management Report 15 Preliminary remarks16 Gen

2、eral information16 Business model18 Express division20 Global Forwarding,Freight division22 Supply Chain division24 eCommerce division25 Post&Parcel Germany division27 Strategy29 Research and development29 Steering metrics33 Report on economic position33 Overall assessment of the Board of Management

3、35 Economic parameters36 Significant events36 Results of operations38 Express division40 Global Forwarding,Freight division41 Supply Chain division43 eCommerce division43 Post&Parcel Germany division45 Financial position50 Net assets52 Deutsche Post AG(HGB)52 Deutsche Post AG as parent company52 Emp

4、loyees52 Results of operations53 Net assets and financial position55 Expected developments,opportunities and risks56 Group Sustainability Statement/Nonfinancial Statement56 Spotlight on sustainability57 General information(ESRS 2 BP-1 and BP-2)59 Sustainability in business conduct(ESRS 2 GOV-1 to GO

5、V-5)64 Strategy,business model,value chain,interests and views of stakeholders,and material impacts,risks and opportunities(ESRS 2 SBM-1 to SBM-3)71 Environment(ESRS E1)93 Own workforce(ESRS S1)107 Workers in the value chain(ESRS S2)109 Business conduct(ESRS G1)115 Entity specific:Cybersecurity123 E

6、xpected developments,opportunities and risks123 Forecast period123 Future economic prospects124 Expected developments125 Opportunity and risk management129 Opportunity and risk categories137 Internal control system139 Overall assessment of the Board of Management140 Governance140 Annual Corporate Go