使用 GAI 升级现有知识管理系统.pptx

1、Sid Probstein|CEO SWIRL,Upgrading KM with GAI,Sid Probstein|CEO SWIRL,VP Engineering/Operations Northern LightVP Technology Fast Search&TransferFounder/CTO AttivioChief Informationist Knowledgent-https:/,What is KM?,”.process of capturing,organizing,sharing,and using knowledge within an organization

2、 to improve efficiency,innovation,and decision-making.”GPT 4o,Knowledge Creation&CaptureKnowledge Storage&OrganizationKnowledge Sharing&CollaborationKnowledge Application,Is Search a part of KM?,“Search wont work!You have to build a single version of the truth!”,-Vendors who charge per GB,What does

3、GAI mean to KM?,Upgrading KM with GAI5 Key Steps,#1 Fine Tune Knowledge,RAG Data/Content,Fine-tuning is lossy!It involves analyzing text&producing a smaller modelWhat it solves:“HEARD!”What it doesnt:“Whats the recipie for Risotto?”,#1 Fine Tune Knowledge,RAG Data/Content,RAG-Retrieval Augmented Gen

4、erationIt involves fetching information that exists,and wrapping it in a prompt to“augment”itWhat it solves:“Whats the recipie for Risotto?”What it doesnt:“HEARD!”,#2 Keep Those Taxonomies&Ontologies,Taxonomies&Ontologies are Valuable KnowledgeEspecially if they havent been released publicly!What it

5、 solves:output precision!”This case should be assigned to department X”,#2 Keep Those Taxonomies&Ontologies,What it solves:query understanding!“Your query involves department X,so I will search sources A,B”,#3 GAI Augmentation(Retrieval,Metadata),Query,GAI,BetterQuery,PartialDoc,GAI,BetterDoc,Search

6、 Index,Knowledge/Data,Using GAI to improve queries&documents,From:https:/,From:https:/,#3 GAI Metadata Extraction(GME),GAI,Doc#154,Knowledge/Data,Using GAI to create a database of document features,FileSystem,RDB,#3 GAI Metadata Extraction(