创造力、艺术与知识管理.pdf

1、CREATIVITY,ART,AND KM:H E L P I N G T H E H U M A N S I N A N A I W O R L DK M&A I S U M M I TS C O T T S D A L E,A R I Z O N AM A R C H 1 7 -1 9,2 0 2 5S T E P H A N I E B A R N E S,E N T E L E C H YS T E P H A N I E R E A L I S A T I O N-O F-P O T E N T I A L.C O MD I S C L A I M E R Stephanie Bar

2、nes,Entelechy 20253/2 0/2 0 2 52B E G IN N I N G Stephanie Barnes,Entelechy 202532 0/0 3/2 0 2 5 R E F L E C T I N G Stephanie Barnes,Entelechy 202542 0/0 3/2 0 2 5RESEARCH THAT SUPPORTS WHAT IM GOING TO TALK ABOUT TODAY Stephanie Barnes,Entelechy 20253/2 0/2 0 2 55STUPIDITY PARADOX Stephanie Barnes

3、/Entelechy,2025 Drucker posited that knowledge work would be applying abstract knowledge to practical problems.The expectation was that workers would be intellectual,creative and innovative;The truth is that a lot of knowledge work is routine and boring People are over educated for the jobs they hav

4、e People satisfice,take the path of least resistance.6O U R O RG AN I S AT I O NS A R E F U NC TI O N AL LY S T U P I D Stephanie Barnes/Entelechy,20251.Absence of reflexivity:we stop asking questions about our assumptions 2.Not seeking a cause or good reason:we stop asking“why”3.Lack of substantive

5、 reasoning:we stop asking about the wider consequences of our actions7This Photo by Unknown Author is licensed under CC BY-SAFUN CTIONA L STUPIDIT Y,EXAMPLES Focus on appearances rather than what consumers care about:Toothpaste:focus on packaging and image rather than price Canadian oil industry:ima

6、ge with respect to diversity rather than oil production UK Banking industry:focus on appearing to be socially responsible,rather than providing good customer service Universities focus on ceremony and appearances rather than the quality of the education 2008 financial crisis:excessive risk taking dr