Build Natural Language-Powered Apps That Can Transform Your Business [LRN1190].pdf

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1、Build Natural Language-Powered Apps That Can Transform Your BusinessMarty GubarAutonomous Database PMSeptember 2024Oracle CloudWorld Copyright 2024,Oracle and/or its affiliates1The following is intended to outline our general product direction.It is intended for information purposes only,and may not

2、 be incorporated into any contract.It is not a commitment to deliver any material,code,or functionality,and should not be relied upon in making purchasing decisions.The development,release,timing,and pricing of any features or functionality described for Oracles products may change and remains at th

3、e sole discretion of Oracle Corporation.The materials in this presentation pertain to Oracle Health,Oracle,Oracle Cerner,and Cerner Enviza which are all wholly ow ned subsidiaries of Oracle Corporation.Nothing in this presentation should be taken as indicating that any decisions regarding the integr

4、ation of any EMEA Cerner and/or Enviza entities have been made where an integration ha s not already occurred.Oracle CloudWorld Copyright 2024,Oracle and/or its affiliates2Safe harbor statementGenerative AI use cases across business functionsOracle CloudWorld Copyright 2024,Oracle and/or its affilia

5、tes3Automated customer service based on customers product suite,experience and languageReal-time AI call scripts based on conversation history and caller contextPost call agent feedback on call performance,ways to optimize future callsCustomer OperationsContent generation for ecommerce(product descr

6、iptions),B2B(articles optimized for SEO)in brand voiceMass personalization of search,outreach,customer nurture based on buyer profile and usage historySynthesis,clustering of unstructured customer data to identify new trends and personasMarketingCustom sales outreach based on int