Build Natural Language AI-Powered Apps That Can Transform Your Business [HOL2383].pdf

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1、Build Natural Language AI Powered Apps That Can Transform Your BusinessMarty GubarSeptember 2024Oracle CloudWorld Copyright 2024,Oracle and/or its affiliates1AgendaOracle CloudWorld Copyright 2024,Oracle and/or its affiliates2Welcome and IntroductionAutonomous Database OverviewIntroduction to the wo

2、rkshop environmentWrap up and next stepsWelcome and IntroductionBuild Natural Language AI Powered Apps That Can Transform Your BusinessOracle CloudWorld Copyright 2024,Oracle and/or its affiliates3Marty GubarAutonomous Database Product ManagementOracle CloudWorld Copyright 2024,Oracle and/or its aff

3、iliates4Your workshop lead todayTim ClineDistinguished Product ManagerDomenickFicarellaSr Director of Solution ArchitectureOracle CloudWorld Copyright 2024,Oracle and/or its affiliates5Workshop teamMarkHornickSenior Director,ML and AI Product ManagementOverviewBuild Natural Language AI Powered Apps

4、That Can Transform Your BusinessOracle CloudWorld Copyright 2024,Oracle and/or its affiliates6Generative AI use cases across business functionsOracle CloudWorld Copyright 2024,Oracle and/or its affiliates7Automated customer service based on customers product suite,experience and languageReal-time AI

5、 call scripts based on conversation history and caller contextPost call agent feedback on call performance,ways to optimize future callsCustomer OperationsContent generation for ecommerce(product descriptions),B2B(articles optimized for SEO)in brand voiceMass personalization of search,outreach,custo

6、mer nurture based on buyer profile and usage historySynthesis,clustering of unstructured customer data to identify new trends and personasMarketingCustom sales outreach based on interaction history,prospect profile to free up sales rep timeVirtual sales representatives that guide prospects through o