2020 连通性基准报告：来自全球800个IT领导者的见解 - MuleSoft（英文版）.pdf

1、12020 CONNECTIVITY BENCHMARK REPORTMuleSoft 2020 2020 Connectivity benchmark report Insights from 800 IT leaders across the globe 22020 CONNECTIVITY BENCHMARK REPORTMuleSoft 2020 For the fifth annual Connectivity benchmark report, MuleSoft, in partnership with Vanson Bourne, surveyed 800 IT leaders

2、from global enterprises on the state of digital transformation and connectivity. We conducted an online survey in October and November 2019 across the United States, the United Kingdom, France, Germany, Netherlands, Australia, Singapore, Hong Kong, and Japan. We ensured that only suitable candidates

3、 participated in the survey by using a rigorous, multi-level screening process. Respondents are all IT leaders, which are defined as those who hold a managerial position or above in an IT department. All respondents work at an enterprise organization in the public or private sector with at least 1,0

4、00 employees. Overview ABOUT THIS REPORT U.S. (250) U.K. (100) Netherlands (50) Germany (100) France (100) Hong Kong (50) Japan (50) Singapore (50) Australia (50) 32020 CONNECTIVITY BENCHMARK REPORTMuleSoft 2020 Table of contents Executive summary.4 SECTION 1 Data silos are slowing down digital tran

5、sformation efforts.5 SECTION 2 Zeroing in on APIs to power digital transformation.20 SECTION 3 Accelerating transformation with an API strategy.32 SECTION 4 The leadership mandate.40 SECTION 5 Recommendations.50 SECTION 6 Survey demographics.52 About MuleSoft, a Salesforce company.56 42020 CONNECTIV

6、ITY BENCHMARK REPORTMuleSoft 2020 Data silos are slowing digital transformation Digital transformation remains top of mind for IT leaders as they struggle to meet customer expectations. Data silos and increasing pressures on IT are among the top challenges slowing transformation initiatives. 89% of