2465 - 利用 WatsonX 协调医疗保健运营.pdf

1、Orlando,FLOctober 69IBM TechXchange 2025Explore.Build.Launch.2465 Orchestrating Healthcare Operations with watsonxRahul SinghIBM,CSM AI ArchitectOrchestrating Healthcare Operations with watsonxAgenda010203040506The ChallengeIntroducing Watsonx OrchestrateA Step-by-Step Deep DiveImpact and Benefits D

2、emoQnAIBM TechXchange|2025 IBM Corporation3Healthcare isnt just one event,its a journey.The breakdowns happen at every stage.IBM TechXchange|2025 IBM CorporationThe Challenge:Broken Healthcare ReferralsIBM TechXchange|2025 IBM Corporation4The Referral JourneyManual and FragmentedPatient sees family

3、doctorDoctors staff:Prints/faxes recordsSpecialists staff calls patient to coordinate schedulesPatient gets notified(calls,mail,often delayed)Records get(maybe)to specialistManual calls to insurance for approval(waiting on hold,forms)IBM TechXchange|2025 IBM Corporation5Broken Referrals:A Costly Bot

4、tleneck in HealthcareScheduling conflicts and extended patient wait times.Insurance verification via phone calls.Manual record transfers(fax,email).Could take 5-10 days processing timesIBM TechXchange|2025 IBM Corporation67The Big Picture The Problem in Healthcare ReferralsThe Challenge:The Challeng

5、e:Healthcare referrals are often manual,time-consuming,and frustrating for patients and providers.The Impact:The Impact:Delays in care,increased administrative costs,and potential negative outcomes for patients.Average referral completion time can exceed weeks,costing healthcare systems significant

6、resources.The Opportunity:The Opportunity:Streamline the referral process with intelligent automation.IBM TechXchange|2025 IBM Corporation60-70%healthcare worker time spent on administrative tasks.1Source:1.https:/ TechXchange|2025 IBM Corporation8 150B+30%Source:1.https:/ abandonment rates due to p