1、Orlando,FLOctober 69IBM TechXchange 2025Session code(3121)AIOps and the transition from Event Management to Unified Operations Management Distinguished Engineer and Director,IT Automation Product Mhttps:/ is AIOps?Automated IT Operations sAIOpDecisionsActionsWHATWHENHOWWhat is AIOps?AIOps and Event
2、Management Market Segment EvolutionAIOps Platforms removed by Gartner as a product category in 2024/25Returning to previous categories:Observability(APM)and Event Intelligence Solutions(EIS)With similar vendors/tools to previous APM and ECA segments:APM:Datadog;DynatraceECA:BigPanda;IBM(Netcool and
3、CP for AIOps);ScienceLogic;ZenossGartner 2024 Hype Cycle for Monitoring and ObservablityGartner 2018 Hype Cycle for IT Infrastructure Availability and Performance ManagementNew AIOpsCategoryExisting APM andECA CategoriesAIOps ECA Vendorsas Event IntelligenceAIOps Platforms introduced by Gartner as a
4、 new product category in 2016/17In addition to existing categories:APM and IT Event Correlation and Analysis(ECA)With overlapping vendors/tools:APM:Datadog;DynatraceECA:BigPanda;IBM(Netcool and CP for AIOps);ScienceLogic;ZenossSignificant market confusion around AIOps terminology has seen Gartner re
5、vert to previous product categoriesCloud Pak for AIOps is an Event Intelligent Solution(EIS)that provides Unified Operations ManagementApplication Monitoring Over Time1990s 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 20
6、232024First-Gen APMCoined in 2000,the first APM tools targeted J2EE applicationsAPM v2OBSERVABILITYFull-Stack Monitoring,Distributed Tracing,Cloud-Native AwareDocker EraKubernetes Era*At company launch,Datadog only did infrastructure dashboarding+Acquired APM tool*+Still code-centric,but able to han