1、AI LabAI Futures Redesigning the relationship between city&citizens8 oct 2025AI Lab2Amsterdam City Hall Rolls Out Services in 40 Languages,Queues PlungeMultilanguage Service fails:Stereotypes in Responses to DialectsLATEST NEWSAI Lab3Amsterdam City Hall Rolls Out Services in 40 Languages,Queues Plun
2、geMultilanguage Service fails:Stereotypes in Responses to DialectsLATEST NEWSAI Lab4CHALLENGEThe use of AI in municipal services is still in the early stages,while technological possibilities are evolving rapidly.AI Lab5CHALLENGEThe use of AI in municipal services is still in the early stages,while
3、technological possibilities are evolving rapidly.AI Lab6Amsterdams vision on AI Human centric Reliable Future ProofFROM PRINCIPLES TO PRACTICEAI Lab7Can AI make the interaction more human?Can AI improve accessibility?Whats the balance between convenience and control?AI Lab8Future scenario 1The city
4、interacts with your AI agentPersonal Service,Powered by AIFuture scenario 2AI Lab9Future scenario 1The city interacts with your AI agentPersonal Service,Powered by AIFuture scenario 2AI Lab11Future scenario 1The city interacts with your AI agentPersonal Service,Powered by AIFuture scenario 2AI Lab13
5、Experiences of Amsterdam residentsOption for human contactBuilding trustAutonomy&ControlAI Lab14Experiences of Amsterdam residentsOption for human contactBuilding trustAutonomy&ControlAI Lab15Just like a new employee who starts byfetching coffee and,once they provethemselves,is given increasingly he
6、avierresponsibilities.AI Lab16Can AI make the interaction more human?Can AI improve accessibility?Whats the balance between convenience and control?SourceAI Lab17AI Futures helps us develop design principles for AI and new forms of interact