1、Asian Productivity OrganizationProductivityAnalysisAI in the Philippine Information Technology and Business Process Management SectorThe Asian Productivity Organization(APO)is an intergovernmental organization that promotes productivity as a key enabler for socioeconomic development and organization

2、al and enterprise growth.It promotes productivity improvement tools,techniques,and methodologies;supports the National Productivity Organizations of its members;conducts research on productivity trends;and disseminates productivity information,analyses,and data.The APO was established in 1961 and co

3、mprises 21 members.APO Members Bangladesh,Cambodia,Republic of China,Fiji,Hong Kong,India,Indonesia,Islamic Republic of Iran,Japan,Republic of Korea,Lao PDR,Malaysia,Mongolia,Nepal,Pakistan,Philippines,Singapore,Sri Lanka,Thailand,Turkiye,and Vietnam.AI IN THE PHILIPPINE INFORMATION TECHNOLOGY AND B

4、USINESS PROCESS MANAGEMENT SECTORAPRIL 2025|ASIAN PRODUCTIVITY ORGANIZATIONPRODUCTIVITY ANALYSISAI in the Philippine Information Technology and Business Process Management SectorDr.Peter L.U,Mary Grace R.Agner,Gregorio A.Mabbagu,and Nikka C.Pesa wrote this publication.First edition published in Japa

5、nby the Asian Productivity Organization1-24-1 Hongo,Bunkyo-kuTokyo 113-0033,Japanwww.apo-tokyo.org 2025 Asian Productivity OrganizationThe views expressed in this publication do not necessarily reflect the official views of the Asian Productivity Organization(APO)or any APO member.All rights reserve

6、d.None of the contents of this publication may be used,reproduced,stored,or transferred in any form or by any means for commercial purposes without prior written permission from the APO.Designed by Samvac LLPACKNOWLEDGMENTS VEXECUTIVE SUMMARY VIIINTRODUCTION 1BACKGROUND ON PHILIPPINE ECONOMY AND THE