1、2025 SaaS Website PerformanceBenchmark ReportCatchpoint Industry BenchmarksIn the race to win trust and retain customers,milliseconds matter more than ever.Intodays SaaS-first world,a slow or unreliable experience doesnt just frustrate usersit disrupts productivity and can drive entire teams to swit

2、ch platforms.Whethersomeone is collaborating on a project,analyzing data,or communicating with theirteam,they expect speed,reliability,and stabilityeverywhere,every time.The stakes are high:Over three months,SaaS products lose 70%of usersonly 30%remain active bymonth 3,underscoring the cost of poor

3、performance.Enterprises now deploy an average of 106 SaaS apps each,intensifyingcompetition for user attention and performance budgets.A 100 ms delay can cut sign-up conversions by 7%,eroding growth at scale.Thats why Catchpoint has benchmarked the performance of leading SaaS platformwebsites to und

4、erstand how theyre delivering on this digital promise.This isnt aboutnaming and shaming.Its about spotlighting the real experiences users face,surfacingopportunities to improve,and starting a deeper conversation about what best-in-class SaaS looks like in 2025.Whether youre a global SaaS giant or a

5、fast-growing disruptor,one thing is clear:inthe modern SaaS economy,a fast,resilient,and globally consistent digital experienceisnt just a differentiatorits the foundation of customer trust,adoption,and growth.Why is digital experience critical for SaaS?2SaaS Website Performance Benchmark Report 202

6、5Fast content is rare:just 6 out of 19 loadin under 3 secondsJust 32%of companiesincluding Tableau,Trello,and Microsoft 365loaded key content in under 3 seconds.ClickUp took 8.4 seconds;M,4.5 seconds.Key takeaways3SaaS Website Performance Benchmark Report 2025Tableau and Trello set the SaaS goldstan