1、2025Hospitality OutlookKey Trends and Expert PredictionsPresented byby Wouter Geerts Director of Market Research and Intelligence at Mews ContentsThe state of hospitality in 2024022025 checklist20Acknowledgements212025 Hospitality Outlook01Our 4 big bets for 20250401 AI will make captured data actio
2、nable0502 Staff productivity will rise0803 Hotels will move away from reliance on big OTAs1204 Hotels will diversify their portfolios with new types of accommodations16The state of hospitality in 2024 In early 2024,The Wall Street Journal ran a story about the optimism on Wall Street for the year to
3、 come,with the expectation being that 2024 would see a normalized and strong economy.But,as we know,for our industry theres no such thing as normal.The war in Ukraine continues,the conflict between Israel and Hamas has spread,the political climate around the world remains uncertain,and extreme weath
4、er events have wreaked havoc.Through all that,though,the hospitality industry did return to a“normal”3%to 4%growth in RevPAR according to STR and CBRE data,with occupancy rates nearly back to pre-pandemic levels and pricing power somewhat flattening.Looking ahead to 2025,the prediction is that condi
5、tions will remain consistent.With this tempered optimism comes the ability for hoteliers to begin to plan for the long-term.We talked to leading industry experts to get their take on the trends you can expect to see in 2025,how to best prepare your business,and whats on their wishlist for the coming
6、 year.Make travel exciting again Today,the world is so much more connected,so much more accessible.Whats really happening is people are getting a little bored.Thats of course not entirely true,but people have been to a lot of places,and a lot of these places are increasingly homogeneous.They feel th