1、State of AI Adoption in Insurance 2025Uncover the trends shaping AI adoption in the insurance industry for 2025 2025 Roots Automationroots.aiWhitepaper State of AI Adoption in Insurance 20252IntroductionKey FindingsSurvey ResultsTop Adoption DriversBusiness Line AlignmentEmbracing AIAdoption Maturit

2、y StagesBarriers to AI AdoptionKey Success FactorsTrending Use CasesRecommendations&Best Practices 0304062738Table ofContents070913151722Whitepaper State of AI Adoption in Insurance 20253Artificial intelligence(AI)is rapidly transforming the insurance industry,driving measurable results by streamlin

3、ing operations,enhancing decision-making,and improving the overall customer experience.The most common AI adoption areas seeing benefits include underwriting,claims processing,fraud detection,customer service,and risk assessments.By automating tasks,extracting and indexing claims data,and providing

4、real-time support to customer service teams,AI is delivering higher productivity levels,lowering costs,and providing time-saving advantages.Yet despite AIs global advancements,many insurers face challenges in adopting it,including securing corporate buy-in,addressing data quality issues,overcoming t

5、alent shortages,navigating regulatory hurdles,and managing ethical concerns.To fully unlock AIs transformative potential,insurers will need to invest the time in ensuring that these challenges are addressed.There is also a growing divide between those who have been able to successfully integrate AI

6、and those still in the early stages of exploration.Those lagging behind certainly risk missing out on the efficiency,innovation,and differentiation that AI offers,putting them at a competitive disadvantage.At Roots,we wanted to provide a timely snapshot on where insurers stood in their AI journey,se