1、How to Beat the 2025 Benchmarks for Financial ServicesIntroduction1How to Beat the 2025 Benchmarks for Financial ServicesTrends,strategies,and case studies for improving the digital experienceHow to Beat the 2025 Benchmarks for Financial ServicesIntroduction2How to Beat the Benchmarks 2025 for Finan

2、cial Services2Inside the digital insights and trends driving FinServ growthWith acquisition costs climbing,attention spans shrinking,and digital expectations rising,financial services(FinServ)businesses are under more pressure than ever to deliver seamless,personalized experiences.Every touchpoint n

3、ow carries more weightand every drop-off is a missed opportunity.Earlier this year,we released the 2025 Digital Experience Benchmarks.Based on data from over 6,000 websites and apps,and 90 billion anonymized user sessions in 9 industries(including FinServ),we offered readers a comprehensive look at

4、the key trends shaping the digital customer experience.But to help FinServ teams beat the benchmark,we need to get more specific.In this guide,we zoom in on the digital data trends redefining the Banking,FinTech,and Insurance verticalsand what leading brands are doing to stay ahead.Inside,youll find

5、:FinServ-specific benchmarks and behavioral trends Actionable strategies to improve experiences across the digital journey Real case studies from leading FinServ brands like NatWest,Admiral,FLOA(part of BNP Paribas),and Leeds Building Society Tools to help you bring these strategies to lifeIf youre

6、looking to close the gap between knowing whats happening in FinServ and knowing what to do about it,this is your guide.Our FinServ dataset:25.3 billion page views7billion sessions942 websites64 countries3 verticalsBanking|FinTech|Insurance How to Beat the Benchmarks 2025 for Financial Services3How t