1、Business ServicesINDUSTRY REPORTSummer|2025CREAT IN GM&A STRATEGIES FOR BUSINESS OWNERSSINCE 1956Business Services Industry News|Summer 2025|Page 2Table of ContentsMarket Observations .3Transaction Highlights.11Public Companies .14CFA Overview.24Business Services Industry News|Summer 2025|Page 3Mark

2、et ObservationsBusiness Services Industry News|Summer 2025|Page 4Market SummaryBusiness Services Market The business environment is changing dynamically,with the leading companies adapting to the multifunctional approaches and evolving service delivery models across the globe.Organizations are strat

3、egically focused on Generative AI and going through a digital transition to improve process efficiency,cost reduction,and enhance customer service experiences.Global business services(GBS)are the agile operating units built to create customer-centric,digitized processes across geographies,supported

4、by the adoption of hybrid strategies,cloud-based technologies,and increasing interoperability standards across multiple platforms to optimize operations and data flow.Managed Service Providers play a pivotal role,especially in securing IoT environments and facilitating seamless integration between o

5、n-premises and cloud infrastructure.The quarterly results for segments as-a-service(XaaS)and Infrastructure-as-a-service(IaaS)went up by more than 30%from the previous year,and the business process outsourcing(BPO)decreased by 39%from the previous quarter.However,the global economic landscape is gro

6、wing increasingly volatile with the rising U.S.tariffs,which have led to increased financial market disruptions and heightened fears of recession.Despite these macroeconomic headwinds,the Global Business Services sector is expected to grow from$0.3 trillion in 2025 to$0.9 trillion in 2030 with a CAG