推动业务模式创新打造差异化AI智能体.pdf

1、0 2025 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTED 2025 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.This presentation,including all supporting materials,is proprietary to Gartner,Inc.and/or its affilia

2、tes and is for the sole internal use of the intended recipients.Because this presentation may contain information that is confidential,proprietary or otherwise legally protected,it may not be further copied,distributed or publicly displayed without the express written permission of Gartner,Inc.or it

3、s affiliates.2025 Gartner,Inc.and/or its affiliates.All rights reserved.Gartner is a registered trademark of Gartner,Inc.and its affiliates.This presentation,including all supporting materials,is proprietary to Gartner,Inc.and/or its affiliates and is for the sole internal use of the intended recipi

4、ents.Because this presentation may contain information that is confidential,proprietary or otherwise legally protected,it may not be further copied,distributed or publicly displayed without the express written permission of Gartner,Inc.or its affiliates.Daniel Sun 孙志勇，博士，副总裁 分析师利用利用AIAI智能体智能体创创新商新商业

5、业模式模式2 2025 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTEDAI智能体横空出世？智能体横空出世？19603 2025 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTED什么是什么是 AI AI 智能体？智能体？AI智能体智能体是自动或半自动的智能软软件件，它们使用AI技技术术在数字或物理环境中感知、做出决策、采取行采取行动动并实现实现目目标标。来源：Gartner大模型、机器学习、基于规则不是大模型 或 AI 模型！4 202

6、5 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTED到 2028 年，33%的企业软件应用程序将包含AI智能体，而 2024 年这一比例还不到 1%。智能体的改造潜力巨大！智能体的改造潜力巨大！4 2025 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTED5 2025 Gartner,Inc.and/or its affiliates.All rights reserved.RESTRICTED生成式AI虚拟助理GenAI Virtua