1、INSIGHT REPORT Written by Capgemini,Sogeti,IDC and Politecnico di Milano for the European Commission DirectorateGeneral for Communications Networks,Content and TechnologyMay 2025DG CONNECTBuilding Online,User-Friendly,and Interoperable ServiceseGovernment Benchmark 2025insight reportinsight report23

2、Manuscript completed in May 20251st editionPROJECT TEAMCapgemini:Niels van der Linden,Sem Enzerink,Jochem Dogger,Stan Vugs,Arman Behrooz&Astrid Verhallen Sogeti:Sandrine Cipponeri&Erlend Firth IDC:Massimiliano Claps,FungYee Tang&Giorgio Micheletti Politecnico di Milano:Giuliano Noci,Michele Benedett

3、i&Giulia Marchio Contact:Niels van der Linden(Project Manager eGovernment Benchmark)E-mail:LEGAL NOTICEThis document has been prepared for the European Commission however it reflects the views only of the authors,and the European Commission is not liable for any consequence stemming from the reuse o

4、f this publication.More information on the European Union is available on the Internet(http:/www.europa.eu).PDF|ISBN 9789268274767|ISSN 28118383|doi:10.2759/0837457|KK0125073ENNLuxembourg:Publications Office of the European Union,2025 European Union,2025 The reuse policy of European Commission docum

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