Mid-America Apartment Communities, Inc. (MAA) 2021年CSR报告「NYSE」.pdf

1、 2021 Sustainability ReportIntroduction 3From Our CEO 4About MAA 5At a Glance 6ESG Program 8ESG Approach 10ESG Materiality 11ESG Priorities 12MAA Stakeholders 13Stakeholder Engagement 14ESG Governance Structure 15Industry Partnerships,Memberships&Affiliations 17UN Sustainable Development Goals(SDGs)

2、18Data Management 21ESG Reporting 22Environmental Stewardship 23Environmental Management System(EMS)24Environmental&Climate Risk Management 25Environmental Data Management&Coverage 27Sustainable Living 29Case Study 30 Cultivating Biodiversity through Thoughtful Landscaping Design Energy&Emissions 32

3、Water 33Waste 34Spotlight 35 LED Retrofits at Colonial Village at West End Environmental Performance Targets 36Social Responsibility 40Caring for Our Associates 41Health&Well-Being 42Developing Talent 44Diversity,Equity&Inclusion 46Workforce Diversity 49Associate Engagement,Recognition&Feedback 52Ca

4、ring for Our Residents 55Elevating the Customer Experience 56Elevating the Resident Experience 57Spotlight 58 MAA Prioritizes Resident Support Throughout COVID-19 Pandemic Responsive Service&Well-Maintained Properties 59Resident Engagement 60Caring for Our Community 61The Open Arms Foundation 62Spot

5、light 63 In His Own Words Blake Woods Open Arms Experience Corporate Governance 65Corporate Governance Structure 66Board Diversity 67Corporate Governance Practices&Shareholder Rights 68Policies&Procedures 69Shareholder Engagement 70Ethics 71Risk Management 72 Internal Audit Corporate DisclosuresCybe

6、rsecurity&Information Security 74Case Study 75 Maturing Our Cybersecurity Program Reporting&Disclosure 76Environmental Performance Data 77GRI Index 80SASB Index 85TCFD Index 87Table of Contents About this ReportThe 2021 Sustainability Report summarizes Mid-America Apartment Communities,Inc.s(MAA)pro