1、WHITE PAPERGenerative AI(GenAI)in Aviation Maintenance,Repair,and Overhaul(MRO)April 2024By Nehal Reddy,Lacy Ketzner,Brian Hirshman,Chris Spafford and Neil McConachie1 GENERATIVE AI(GENAI)IN AVIATION MAINTENANCE,REPAIR,AND OVERHAUL(MRO)MRO providers play a critical role in ensuring the safety,airwor

2、thiness,and longevity of aircraft.They are essential to efficient and cost-effective operations for the aviation industry writ large.More is being asked of todays MRO providers-their already wide range of services will need to meet growing demand as the aviation industry continues to scale to meet r

3、elentless passenger demand(already nearing/exceeding pre-COVID levels).Doing more with less has been the necessity of the post 911 aviation space,but MRO providers need novel approaches to overcome current challenges of skilled labor shortages,prolonged supply chain constraints,and greater demand fo

4、r aircraft availability.Aerospace&Defense has typically been a late adopter of emerging technologies.The attitude can be described as“wait and see until this buzzword means something for us”because the cost-benefit of impacting your production process is not yet clear.Safety and compliance considera

5、tions also hinder speed to adoption,forcing thoughtful evaluation and consideration by nature.Once that hurdle is overcome,however,the industry is quick to respond.Machine learning,for example,is now standard practice using data to guide predictive maintenance to prevent operational maintenance rela

6、ted delays and more accurate materials forecasting,reducing materials/inventory spend.With all the attention that GenAI has received,MRO leaders may think more work is needed before it is ready to be adopted.This is not the case:GenAI is more than a buzzword.It is already a game-changer.In the follo