1、 2024 JAPAN POST GROUPAnnual ReportYear ended March 31,2024CONTENTS32.36.38.Improvement of Group CXImprovement of EX through the Promotion of Human Capital-oriented Management(Investing in Human Resources)Initiatives to Further Enhance the Sophistication of the Group Crisis Management Framework2.The

2、 History of the Japan Post Group10.12.Structure of the Japan Post GroupFinancial and Non-Financial HighlightsGroup Overview14.16.18.26.30.Value Creation ProcessJapan Post Group StrengthsMedium-Term Management Plan“JP Vision 2025+(Plus)”Achieve Both Social and Economic ValuePromotion of Group DXStori

3、es of Value Creationfor Growth4.Message from the PresidentTop Commitment40.46.49.52.Top Message from Japan PostTop Message from Japan Post BankTop Message from Japan Post InsuranceReal Estate BusinessBusiness Strategies for Growth54.82.84.Sustainability ManagementMessage from an Outside DirectorJapa

4、n Post Group Corporate GovernanceManagement Foundationto Support Growth94.96.98.100.101.102.103.106.110.DirectorsJapan Post Group Risk ManagementJapan Post Group Compliance FrameworkJapan Post Group IT GovernanceJapan Post Group Cyber Security MeasuresJapan Post Group Internal Audit SystemDialogue w

5、ith StakeholdersSports&CommunicationsDisaster Prevention Initiatives in the Japan Post Group111.Data CompilationData CompilationDate of Publication:September 2024Company OutlineCompany name:JAPAN POST HOLDINGS Co.,Ltd.Head offce:3-1,Otemachi 2-chome,Chiyoda-ku,Tokyo 100-8791,JapanDate of establishme

6、nt:January 23,2006 Paid-in capital:3,500 billionSecurities code:6178 Total number of shareholders:697,571(As of March 31,2024)Stressing the security and confdence of the Japan Post Group network,the Group,as a private corporation,is demonstrating creativity and effciency to the greatest extent possi