2577 Elevating Air Travel American Airlines' Integration of IBM Cloud for Enhanced Passenger Services.pdf

1、October 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaTony MarcotteTony MManager Customer-Fly,American AirlinesSimon Daniel MoserSimon Daniel MoserSMOSERDistinguished Engineer,IBM Cloud Container Services(IKS,ROKS,Code Engine)Elevating Air Travel:American Airlines Integration of IBM Cloud

2、for Enhanced Passenger Servicessession 2577Agenda0102030405The Business Problem:Efficient Airline ServicesThe Technical ChallengesThe Technical AnswersMapping it to a Cloud SolutionOutlookIBM TechXchange|2024 IBM Corporation#IBMTechXchangeEfficient Airline Services:How American Airlines Leverages IB

3、M CloudPassenger and Bag Check-inBoarding Pass IssuanceBag Tag Printing3IBM TechXchange/2023 IBM CorporationPassenger and Bag Check-InMicroservices in IBM Cloud Kubernetes Service Passenger Check-in EligibilityPassenger Check-inBag PricingBag Check-inDigital PlatformsAA.com-CI,Bag Pricing(prepaid ba

4、gs)Mobile App-CISelf Service Machines-CI,Bag Pricing,Bag CI4IBM TechXchange|2024 IBM Corporation#IBMTechXchange#IBMTechXchange5Boarding Pass IssuanceMicroservices in IBM Cloud Kubernetes Service Passenger Check-in EligibilityPassenger Check-inPECTAB TemplatesBoarding Pass Print StreamAll Digital Pla

5、tforms Use Same ServicesAA.comMobile AppSelf Service MachinesIBM TechXchange|2024 IBM CorporationBag Tag PrintingMicroservices in IBM Cloud Kubernetes Service Passenger Check-in EligibilityPassenger Check-inPECTAB TemplatesBag Tag Print StreamDigital Platform InvolvedSelf Service Machines6IBM TechXc

6、hange|2024 IBM Corporation#IBMTechXchangeIBM Cloud Kubernetes Service Service Pattern:Check-In Service7IBM TechXchange|2024 IBM Corporation#IBMTechXchangeSequence:Check-In Service8IBM TechXchange|2024 IBM Corporation#IBMTechXchange#IBMTechXchangeThe Technical ChallengesScalabilityCost EfficiencyReal