1、Future of Restaurants and Food Service:Thriving amid disruption ContentsIntroduction 3Unprecedented macro forces 4Issues driven by extraordinary change 5Five imperatives for restaurants to consider 7Conclusion 13Future of Restaurants and Food Service:Thriving amid disruption2Future of Restaurants an

2、d Food Service:Thriving amid disruptionIntroductionTo address these challenges,restaurants appear to be taking actions in specific areas,including improving their digital experiences,innovating their menus,improving everyday value to drive traffic,and implementing efficiency measures to cut costs.Ea

3、ch of these point plays could provide temporary relief,but a more holistic approach may be warranted to help shape a thriving future and enable longer-term growth.Our research indicates that there are five strategic considerations that restaurant companies should understand and consider incorporatin

4、g into a more holistic plan to help with sustained growth.However,before we get to those considerations,it is important to understand how we got here.The restaurant industry is challenged.According to Deloitte research,intent to spend on restaurants is lower than two years ago,when a short post-COVI

5、D-19 pandemic resurgence briefly elevated restaurant spending.1 In 2024,20 large restaurant chains filed for bankruptcy,the most since 2020 at the height of the pandemic.2 In addition,we recently conducted a survey of 150 restaurant executives to better understand what drives them,what they prioriti

6、ze,what trends they are seeing,and the investments that they are making.According to this survey,restaurant companies are facing multiple challenges across the business,from struggles to grow traffic to high input costs.3 3Future of Restaurants and Food Service:Thriving amid disruption 4Deloittes on