1、Thursday,May 08,2025|8:00 a.m.Eastern T O T I C E O F A N N U A L M E E T I N G?of Shareowners andProxy Statement2 0 2 4 A N N U A L R E P O R T O N F O R M 1 0-KUnited Parcel Service,Inc.55 Glenlake Parkway,N.E.Atlanta,GA 30328March 17,2025Dear Fellow Shareowners,2024 was a pivotal year for UPS in
2、many ways.We closed out the year with positive momentum by delivering two consecutive quarters of volume,revenue and operating profit growth.We achieved these results thanks to the efforts of our employees,who executed our strategy and continued to provide industry-leading service to our customers.H
3、ere are some highlights for the full year 2024:Returned to volume growth in the U.S.in the second quarter and ended 2024 with U.S.average daily volume up 0.7%year over year.Grew international export average daily volume year over year in eight of our top ten export countries.Delivered excellent cust
4、omer service around the globe,anchored by the best averageon-time performance of any carrier in the U.S.during the last seven years.Grew small and medium-sized business(SMB)penetration to 28.9%of total U.S.volume,driven by DAP,which delivered$3.3 billion in global DAP revenue.Operated over 18 millio
5、n sq.ft.of dedicated healthcare distribution space globally,as we continue on our journey to become the number one complex healthcare logistics company in the world.Completed 49 operational closures in the U.S.,including 11 buildings,under our Network of the Future initiative,resulting in nearly 62%
6、of volume being processed through our automated facilities,an increase of 430 basis points compared to 2023.Installed RFID readers in nearly 60,000 package cars in the U.S.as part of our Smart Package Smart Facility rollout.Achieved approximately$1.0 billion in savings from our Fit to Serve initiati