1、ContentsInnovation as a Driving ForceSafeguarding Customer PrivacyProtecting Data SecuritySustainable Supply ChainIndustry Ecosystem DevelopmentCorporate GovernanceRisk and Compliance ManagementBusiness Ethics and Anti-CorruptionParty Leadership192637474957636567Forging a Digital ShieldEfficient and
2、 Robust Operations0102Diverse and Inclusive WorkplaceHuman Capital DevelopmentOccupational Health and SafetyCommunity EngagementEnvironmental Management SystemClimate Change MitigationGreen Operations71748486899195Striving for a Shared Prosperous FutureGreen and Low-Carbon Operations030401030411Mess
3、age from the ChairmanAbout This ReportAbout KoalSustainable Development ManagementSpecial Topic Koals Green Products and Solutions15Appendix99Message from the Chairman 2024 marks the 20th anniversary of the ESG concept and the second year of Koals ESG journey.Over the past two years,the Companys gov
4、ernance structure has undergone changes.We have fully embraced a paperless office system,with gradual implementation across our six R&D centers,ten delivery centers,and all marketing and service locations.In addition,Koal Academy has been launched,extending employee benefits to include comprehensive
5、 training programs,career development guidance,and support for mental and physical well-being.Our commitment to rural revitalization continues as we partner with Guo Dazhai Township in Fengqing County,Lincang City,Yunnan Province,to help promote the Qiong Ying Ancient Tree Tea to the wider world.We
6、understand that ESG is a long-term journey,one that evolves steadily from within,rather than something that can be achieved overnight.With this in mind,Koal will continue to strengthen internal capabilities while focusing our efforts in three key directions:Direction 1:Strengthen data security gover