1、2025 Generative AI in Professional Services ReportReady for the next step of strategic applications 2025 Generative AI in Professional Services Report 2 2025 Thomson ReutersExecutive summaryIts been more than two years since the public introduction of ChatGPT,and generative artificial intelligence(G
2、enAI)is a secret no longer.Microsoft has integrated Copilot into all facets of its Office 365 suite,Google provides Gemini results at the top of most searches,and technology giants from Amazon to Meta are exploring where GenAI fits into their suite of solutions.With all of this change,the rest of th
3、e business world and the professional services market is following close behind.About half of all professionals in the legal;tax,accounting&audit;corporate risk&fraud;and government industries use GenAI in some fashion,according to the survey results that underpin this latest iteration of our annual
4、 Generative AI in Professional Services Report.1 Indeed,many of those professionals said they are using ChatGPT or other free tools for limited tasks,but increasingly,they also are using paid tools(such as Copilot)for business purposes,or industry-specific GenAI technologies that feature content and
5、 use cases catered to professionals specific sectors.More and more,these specialized GenAI tools are being baked into professional workflows,and a vast majority of survey respondents said they expect it to be a central part of their daily workflow within the next five years.There remains some hesita
6、tion about GenAIs technical limitations,of course,particularly around accuracy of the tool.But overall,most professionals remain positive about its applications.They believe it can and should be used for key work,and given their experience,more feel excited and hopeful about the future of GenAI than