1、APRIL 2025Yinxiang Biji Research Institute Outcomes of World Internet Conference Think Tank Cooperation ProgramEmpowering Global Knowledge Workers:AI,Productivity Tools,and the New Ways of WorkWorking GroupChairQiao QianMembersWang HuaiqianTang YinxuanLiu YuxinIntroductionWith the rapid advancement
2、of artificial intelligence(AI),industries are undergoing profound transformations in how work is conducted globally.For knowledge workers,the integration of AI is not only enhancing productivity but also revolutionizing workflows and creating entirely new operational models across fields such as hea
3、lthcare,law,education,and professional services.According to the recent research conducted by the Harvard Business School s Institute for Tech-nology&Operations Management and the Boston Consulting Group,consultants who leveraged AI assistance in consulting tasks completed 12.2%more assignments on a
4、verage,worked 25.1%faster,and achieved over 40%improvement in the quality of their results.1 Microsoft CEO Satya Nadella has also emphasized that AI will transform knowledge work,but not replace it.He believes that AI will collaborate with humans,enabling new workflows and redefining job roles.2 Whi
5、le AI is profoundly reshaping the way knowledge workers operate,it also introduces new chal-lenges related to professional skills,ethics,and privacy.Therefore,conducting an in-depth study about the impact of AI on knowledge workers holds significant practical importance.As a leading company dedicate
6、d to knowledge management and AI applications,Yinxiang Biji has leveraged its years of expertise in tracking global knowledge workers and best practices in knowledge workflows.This research report,jointly released by the Yinxiang Biji Research Institute and the World Internet Conference,aims to prov