1、RESEARCH REPORT Practical AI Insights for Local Leaders An Early Look into How Local Governments Are Adopting AI Alena Stern,Karolina Ramos,and Christina Prinvil January 2025A R T I F I C I A L I N T E L L I G E N C EABOUT THE URBAN INSTITUTE The Urban Institute is a nonprofit research organization

2、that provides data and evidence to help advance upward mobility and equity.We are a trusted source for changemakers who seek to strengthen decisionmaking,create inclusive economic growth,and improve the well-being of families and communities.For more than 50 years,Urban has delivered facts that insp

3、ire solutionsand this remains our charge today.Copyright January 2025.Urban Institute.Permission is granted for reproduction of this file,with attribution to the Urban Institute.Cover image by Tim Meko.Contents Acknowledgments vExecutive Summary viPractical AI Insights for Local Leaders 1Background

4、1Defining Traditional and Generative AI 1Current State of AI Adoption in Government 2Methodology 6Purpose and Research Questions 6Design 6Data Collection and Participants 7Study Limitations 7Key Findings 9Opportunities of AI for Local Governments 9The“Workforce Crisis”10Ability for Accountability an

5、d Oversight 10Tier 1:Digital Assistant 12Tier 2:Constituent Communication 13Tier 3:Complex Problem Solving 14Challenges,Risks,and Drawbacks to Government AI Use 15First Mover”Reluctance 15Staff Capacity 16Resourcing for Testing and Implementation 17Vetting Trustworthy Tools 17Addressing Bias 18Job S

6、ecurity and Displacement 19Recommendations 21Expand Access to Education,Training,and Technical Assistance 21Invest in AI-Ready Data 22Develop Vetted Use Cases and Tools 22Develop and Share GenAI Guidance and Templates 23Test AI Tools with End Users in the Community to Ensure Utility and Mitigate Bia