1、Derek Costanza,Vice PresidentBrian Prentice,PartnerSam Sargent,PrincipalMRO DEMAND CHALLENGEFinding resilience in productivity and technology Oliver Wyman2MRO Demand ChallengeINTRODUCTIONAs it does every year,the Oliver Wyman MRO Survey asks executives from across the aviation industry what they thi

2、nk about key trends,challenges,and emerging changes in the maintenance,repair,and overhaul(MRO)sector.In this years survey,we examine ongoing supply chain and labor challenges and the impact of artificial intelligence(AI)on the MRO industry.In all,172 aviation professionals participated in the surve

3、y,providing expertise drawn from airline and independent MROs,airline operators,original equipment manufacturers(OEMs),and others.The survey is international in scope;nearly 70%of respondents have a primary base of operations outside of North America.Just over half are senior executives(C-suite,vice

4、 presidents,and above)and 82%are director level or above.As a backdrop,we have leveraged the Oliver Wyman 20252035 Global Fleet and MRO Forecast to provide additional color and data to augment our findings.The MRO industry has fully recovered from the impacts of the COVID-19 pandemic.Per Oliver Wyma

5、ns latest forecast for MRO spend,the market reached over$114 billion in 2024,an increase of 7.2%above the 2019 pre-COVID peak in real dollars(Exhibit 1).This year,MRO spending is forecast to be$120 billion.The increase in spend is attributed to newer aircraft experiencing unforeseen durability and r

6、eliability issues,inflation in labor and material costs,and an MRO“super cycle”a combination of increased aircraft utilization and an aging fleet that needs higher maintenance to stay operational.Over the next 10 years,we expect the MROindustry to grow by an annual rate of 2.7%through 2035,reaching$