1、DRIVING GENAI SUCCESS IN FINANCIAL INSTITUTIONS THROUGH QUALITY ENGINEERING4 M D 0 C 5Experience&Digital Engineering|Data&GenAI|Cloud|Quality Engineering2Quality EngineeringTo adapt in todays rapidly changing technology landscape,quality engineering(QE)must transform.The question is,“how?”The Qualit
2、y Times is our attempt to answer that question.Our contributors belong to an exclusive community of advanced QE leaders,regularly exchanging insights on the industrys latest trends and technologies.Having guided their organizations through waves of disruption,they bring unique perspectives to help y
3、ou navigate your own modernization journey.The potential impact is enormous.Through their experiences,they make a compelling case for QE investment,showing how to capitalize on new technologies and increased digitalization while delivering secure,reliable and captivating user experiences.Our first a
4、rticle features Aaron Haehn,Director of Quality Engineering at T-Mobile,who brings deep expertise in modernizing QE practices and implementing GenAI solutions,alongside series co-author Dror Avrilingi,Amdocs VP Head of QE,Data&GenAI Studios.With hundreds of successful QE and GenAI transformations ac
5、ross financial services,media,and telecommunications globally,Dror enriches Aarons insights with deep cross-industry perspective.The article includes insights from our comprehensive study:a survey of 200 financial enterprises across Americas,EMEA and APAC,plus interviews with leading QE professional
6、s.These experiences with GenAI reflect a broader industry shift.The technology is fundamentally changing how organizations imagine the future of work.For quality engineering,GenAI has a two-pronged impact:it changes how quality engineers test and needs to be tested itself.Looking ahead,as GenAI auto