1、Earnings Results PresentationFourth Quarter and Full Year 2024January 15,2025Agenda4Q24 and FY 2024 Financial Results3Financial Outlook18Appendix262Maximize unique global networkScale WealthTarget share gains in Services,Banking,Markets and U.S.Personal BankingGrow Commercial Banking client segmentE

2、nhance Business PerformanceFocus on five core interconnected businessesExit 14 international consumer markets(1)Simplify the organization and management structure SimplificationBe the preeminent banking partner for institutions with cross-border needs,a global leader in wealth management and a value

3、d personal bank in our home marketOur VisionDelivering on our Investor Day prioritiesBuild a winning cultureInvest in talentDeliver One Citi#1 priorityRelentless executionRegulatory remediationModernize infrastructure Data enhancementsTransformationCulture and TalentLargely CompleteOur strategy and

4、path forward remain unchangedNote:All footnotes are presented starting on Slide 41.Main Priorities for 2025 and 20263Full Year Key HighlightsTTS:#1 Rank(5)Securities Services:#1 in Direct Custody(6)ServicesBranded Cards and Retail Services:#2 Rank in U.S.Cards(11)Retail Banking:#1 Rank in deposits p

5、er branch(10)USPB#3 Overall Rank(7)Fixed Income:#2 Rank(7)Equity:#6 Rank(7)MarketsInvestment Banking:#5 Rank(8)BankingPrivate Bank:#6 Rank(9)WealthDelivered$81.1B of revenues,exceeding our guidance rangeAchieved record revenues in Services,Wealth and USPBMet expense guidance ex-FDIC special assessme

6、nt(1)Improved efficiency ratio by 340 bps ex-FDIC special assessment YoY(2)Achieved positive operating leverage for Citigroup and all five businessesImproved RoTCE by 210 bps YoY(3)Completed organizational simplification and reduced stranded costsAppointed new Banking leadership and new Head of Tech