长江商学院：了解职场中的中国Z世代跨代管理的有效策略（英文版）（31页）.pdf

1、Understanding Chinas Gen Z in the Workplace Strategies for EffectiveCross-Generational ManagementA Report by the Research Center of Leadership,Behavioral Science&Inclusivity,Cheung Kong Graduate School of BusinessTable of ContentsUnderstanding Chinas Generation Z in the WorkplaceStrategies for Effec

2、tive Cross-Generational Management06Chapter 01Value PreferenceWhat are Gen Zs Values?02ForewordChapter 02Career ChoicesInvestigating Gen Zs Attitudes toward the Workplace16Chapter 03Building ResilienceExploring Factors that Affect Gen Zs Resilience in the Workplace3654Conclusion04A Glimpse of the Ke

3、y Findings23Understanding Chinas Generation Z in the WorkplaceForewordIt is widely recognized that in China each generation has its own unique values,preferences,and work styles,and Generation Z(Gen Z)is no exception.As such,it is critical for organizations to develop management practices that are t

4、ailored to the unique needs and preferences of Gen Z in the workplace.However,first it is important to consider how Gen Z is defined,how they are different from other generations in the workplace,whether these differences are generation-specific,and what management strategies are most effective when

5、 managing Gen Z employees.Through this research I hope to paint a clear picture of Gen Z employees in China to managers,in the hope that it will inspire them to improve their management strategies.The COVID-19 pandemic has caused unprecedented challenges for both corporations and employees.From the

6、perspective of companies,there are greater difficulties in recruiting,training,and retaining a younger generation of employees due to increasingly complex internal and external factors.From an employee perspective,job opportunities have hit a 10-year low in China.Under such circumstances,it is cruci