1、Dedicated to the Worlds Most Important Resource State of the Water Industry22“My view is that water professionals accomplishments were miraculous this past year,especially given the extraordinary challenges they faced.I have great confidence in the water community,and I think this is just a one-year
2、 dip in the optimism curve.I only see a positive water future.”David LaFrance,AWWA CEO“We know water customers are more supportive of what utility professionals do every day when we help them appreciate the wonder that is high-quality,safe drinking water that flows on demand from their tap.They trus
3、t us more when we proactively and strategically communicate with them and engage with the community as we develop solutions to infrastructure and funding challenges.”Melissa Elliott,AWWA Past PresidentAWWA STATE OF THE WATER INDUSTRY 20221ContentsExecutive Summary.2State of the Water Industry.3Water
4、 Sector Challenges.4Water Supply .8System Stewardship .12Financial Matters .18Risk and Resilience .24Digital Future of Water.25Workforce.27Service Providers Assessment .28Survey Demographics .30Methodology.33Survey Findings.35The State of the Water Industry(SOTWI)survey provides a glimpse into the c
5、hallenges and opportunities water professionals face in providing safe drinking water and discharging clean water to the environment.As in previous years,this survey investigates perceptions of the health of the water industry from the perspective of utility and non-utility respondents,explores wate
6、r industry challenges and concerns and identifies their potential impacts,and outlines practices to help water professionals address those challenges and concerns.AWWA thanks the record number of respondents3,778for taking time to share their views.These survey responses are important and serve not