1、+Harnessingthe Power of(Gen)AIin IndonesianFinancial ServicesAugust 2024Harnessing the Power of(Gen)AI in Indonesian Financial Services Table of Contents02Foreword:Unlocking New Ventures&Financial Empowerment in a Booming Economy03Executive Summary06The Role of AI&GenAI in Transforming Indonesian Fi

2、nancial Services113 Strategic Plays for GenAI Integration13Themes Defining the Opportunity for AI&GenAI23Inherent Risks&New Challenges in the Age of GenAI27Enterprise Foundations Framework for(Gen)AI Success32Authors2Harnessing the Power of(Gen)AI in Indonesian Financial Services Unlocking New Ventu

3、res&Financial Empowermentin a Booming EconomyForewordWhen we set out to build this report,we sought to explore the strategic impact of Generative AI(GenAI)on the financial services sector in Indonesia.We wanted to understand its potential to drive significant sector-wide transformation and deliver a

4、 new generation of investment and venture opportunities in an economy growing at 5%annually and projected to reach US$1.47 trillion this year.The report was motivated by a global shift toward GenAI,which is rapidly altering the competitive landscape across many industries.In local financial services

5、,this technology offers not just incremental improvements,but foundational shifts that enable new business models and enhance operational efficiencies.AI has the potential to increase access to financial services across broader demographics and underserved markets.In particular,it can help rural and

6、 remote communities access services such as credit,insurance,and savings,thus stimulating economic engagement at multiple levels.For global institutional investors,there is a robust and multifaceted opportunity in Indonesia as we speak.AI and GenAI promise great applicability in sectors such as heal