1、building onstrength08corporate social responsibility overviewSummaryPriorities and Results.41.2008 and 2009 CSR priorities.42.2008 results and 2009 targets at a glance.5Message and Strategy.83.A message from our CEO.84.A message from our CFO.105.CSR and governance.11Issues and opportunities.136.Issu
2、es and opportunities summary.137.Building on sustainable economic growth.148.The strength of our commitment to community.169.Building on the strength of our team members.2010.Building on the strength of our commitment to the environment.26Independant Review.31Global Reporting Initiative(GRI)guidelin
3、es.34Glossary.37Find Out More.38Caution regarding forward-looking statements summaryThis report contains statements about expected future events and financial and operating results of TELUS that are forward-looking.By their nature,forward-looking statements require the company to make assumptions an
4、d are subject to inherent risks and uncertainties.There is significant risk that the assumptions,predictions and other forward-looking statements will not prove to be accurate.Readers are cautioned not to place undue reliance on forward-looking statements as a number of factors could cause assumptio
5、ns,actual future results and events to differ materially from those expressed in the forward-looking statements.Accordingly,this report is subject to the disclaimer and qualified in its entirety by the assumptions(including assumptions for 2009 targets),qualifications and risk factors re-ferred to i
6、n this report,in the Managements discussion and analysis start-ing on page 12 of the TELUS annual report financial review( in other TELUS public disclosure documents and filings with securities commissions in Canada(on )and in the United States(on EDGAR at sec.gov).TELUS disclaims any intention or o