荷兰皇家壳牌石油公司ROYAL DUTCH SHELL (SHEL) 2011年CSR报告「NYSE」.pdf

1、SUSTAINABILITY REPORTROYAL DUTCH SHELL PLC SUSTAINABILITY REPORT 2011CONTENTSINTRODUCTIONi ABOUT SHELL1 INTRODUCTION FROM THE CEOOUR APPROACH2 BUILDING A SUSTAINABLE ENERGY FUTURE3 SD AND OUR BUSINESS STRATEGY4 SAFETY5 COMMUNITIES6 CLIMATE CHANGE8 ENVIRONMENT9 LIVING BY OUR PRINCIPLESOUR ACTIVITIES1

2、0 SUSTAINABLE DEVELOPMENT IN ACTION11 KEY PROJECTS12 DELIVERING ENERGY RESPONSIBLY 12 Natural gas 15 The Arctic 16 Deep water 18 Nigeria 20 Revenue transparency 21 Working with our suppliers 22 Iraq 23 Oil sands24 DELIVERING MORE SUSTAINABLE PRODUCTS 24 Biofuels 26 Fuels and products OUR PERFORMANCE

3、28 2011 IN REVIEW 28 Economic 28 Environmental 30 Social32 ENVIRONMENTAL AND SOCIAL DATA34 EXTERNAL REVIEW COMMITTEE36 ABOUT OUR REPORTING37 ABOUT OUR DATAKEY TO SYMBOLS web or email address telephone numberABOUT SHELLShell is a global group of energy and petrochemical companies employing 90,000 peo

4、ple in more than 80 countries.Our aim is to help meet the energy needs of society in ways that are economically,environmentally and socially responsible.UpstreamUpstream consists of two organisations,Upstream International and Upstream Americas.Upstream searches for and recovers oil and natural gas,

5、extracts heavy oil from oil sands for conversion into synthetic crudes,lique?es natural gas and produces synthetic oil products using gas-to-liquids technology.It often works in joint ventures,including those with national oil companies.Upstream markets and trades natural gas and electricity in supp

6、ort of its business.Our wind power activities are part of Upstream.Upstream International co-ordinates sustainable development policies and social performance across Shell.DownstreamDownstream manufactures,supplies and markets oil products and chemicals worldwide.Our Manufacturing and Supply busines