Provident Financial plc (PFG) 2021年CSR报告「LSE」.pdf

1、customers,colleagues and communitiesHelping ourProvident Financial plcCorporate Responsibility Report 2021PFG is a leading specialist bank providing credit products which offer financial inclusion to the 14 million people in the UK who are not well served by mainstream banks or building societies.Th

2、e Group currently serves 1.6 million customers by offering credit cards as Vanquis,vehicle finance as Moneybarn and personal loans with our Vanquis and Sunflower Loans products.This Corporate Responsibility(CR)Report is designed to provide the reader with a balanced account of how PFGs Purpose and s

3、trategic drivers are aligned to the Groups responsible business strategy,as well as further details of the progress that has been made during 2021 in delivering against this strategy.The report relates to the non-financial aspects of Provident Financial plc and its key stakeholders:customers,colleag

4、ues,shareholders and debt investors,regulators,communities,suppliers and the environment.It provides information and updates on our CR activities,performance and achievements from 1 January to 31 December 2021 unless otherwise stated.Further information on PFG can be found in its Annual Report and F

5、inancial Statements 2021.As in previous years,this report has been independently assured by Corporate Citizenship in accordance with the ISAE 3000 Assurance Standard.Corporate Citizenships assurance statement can be found at:https:/ view PFGs past CR Reports and the Annual Report and Financial State

6、ments 2021,go to At a glance2 Our highlights for 20213 Group snapshot4 Introduction from our CEO6 Introduction from our Head of Sustainability8 Our strategic objectives9 Our sustainability strategy10 Continuing to deliver our Blueprint11 Our commitment to the UN Sustainable Development Goals12 2021