1、Novartis in SocietyESG Report 20202|Novartis in SocietyNovartis in Society|3ContEntSContents2020 highlights 4Our response to COVID-19 5Who we are 6How we create value 8Message from the Chairman 10Message from the CEO 11Our journey to build trust with society 12Valuing our impact 16Strategic areas 18
2、Holding ourselves to high ethical standards 18Being part of the solution onpricing and access 30Addressing global healthchallenges 46Being a responsible citizen 54About this report 68Performance indicators 2020 69Selected training programs for associates 74Task Force on Climate-related Financial Dis
3、closures(TCFD)75Novartis GRI Content Index 78Sustainability Accounting Standards Board(SASB)Index 82Appendix:corporate responsibility material topic boundaries 84Appendix:corporate responsibility materiality assessment issue cluster andtopic definitions 86Appendix:external initiatives and membership
4、 of associations 88Appendix:measuring and valuing our impact 89Independent Assurance Report onthe 2020 Novartis in Society ESG reporting 90Cover photo Dr.Ngo Viet Quynh Tram(right)watches as a student practices the correct way to use a mask at the Hue University of Medicine and Pharmacy in central V
5、ietnam.Dr.Tram participated in a nationwide effort to train all final-year medical students how to screen,diagnose and treat COVID-19 patients.The program was supported by the Novartis COVID-19 Response Fund.Inside cover photo Novartis employees at a production facility in Torre Annunziata,Italy.4|N
6、ovartis in Society2020 highlights22ETHICAL COMMITMENTSincluded in our new Code of Ethics,co-created with more than 3 000 Novartis associates98%ASSOCIATEScompleted global e-training on the new Code of Ethics(rollout to be completed by February 2021)8 400+SUPPLIERSrisk-assessed through our Third-Party