诺华公司Novartis AG (NVS) 2018年CSR报告「NYSE」.pdf

1、Novartis in Society2018Cover photo Mukamudenge Melaniya,apotter living in rural Rwanda,receives treatment for malaria and other ailments at a local healthcare outpost run by a nurse entrepreneur and affiliated with One Family Health,a nongovernmental organization.ContentsNovartis in Society 2018|2Co

2、ntents2018 highlights 3Who we are 4What we do 6Message from the CEO 8Global Health&Corporate Responsibility at Novartis 9Strategic areas 13Holding ourselves to the highest ethical standards 13Being part of the solution onpricing and access 18Addressing global healthchallenges 29Being a responsible c

3、itizen 35About this report 46Performance indicators 2018 47Novartis GRI Content Index 51Appendix:corporate responsibility material topic boundaries 55Appendix:corporate responsibility materiality assessment issue cluster andtopic definitions 56Appendix:external initiatives and membership of associat

4、ions 58Appendix:supplier spend 2018 59Appendix:measuring and valuing our impact 59Independent Assurance Report ontheNovartis 2018 corporate responsibility reporting 602018 highlightsNovartis in Society 2018|32018 highlights54%REDUCTION in the number of reported complaints of fraud and professional p

5、ractices in the sales force in 2018 vs.2017100+PEOPLE added to the Integrity&Compliance function in recent years220COUNTRY VISITS conducted by the Integrity&Compliance function in 2018No.2RANKING in the 2018 Access to Medicine Index,up from third position in 201624 mPATIENTS reached through access p

6、rograms 17 mPEOPLEreached through training,health education and service delivery programsUSD 100 mINVESTMENT committed over the next five years to advance R&D of new antimalarials900 mTREATMENT COURSES of Coartem delivered without profit to date7.2 mPATIENTS REACHED with free multidrug therapy for l