Middlesex Water Company (MSEX) 2019年CSR报告「NASDAQ」.pdf

1、What We Believe.What We Do.Where We re Going.Corporate Sustainability Report 2018-2019Many company vehicles bear the Water for Tomorrow logo reminding our crews of the critical role they play in maintaining a sustainable water supply for current and future generations.CEO MESSAGECOMPANY PROFILEAbout

2、 Us .2Key Water Systems,Service Area&Customers.3Our Services .4Source of Supply&Treatment Methods .4Regulatory Climate .5Human Right to Water Policy .5Stakeholder Engagement and Inclusiveness .6Partnerships,Professional and Industry Affiliations .7OUR PEOPLE AND CULTURECorporate Culture .9Our Dedica

3、ted Workforce By the Numbers .11Diverse&Inclusive Environment .11Respect for Human Rights .11Competitive Wages and Benefits .13Engaging Our People.13A Positive,Healthy Workplace .14Recruiting Talent .15Building and Maintaining a Safety Culture .16Workforce Training and Development .18CORPORATE GOVER

4、NANCEBoard Leadership Structure .20Board Diversity .21Code of Conduct .21Whistleblower Hotline .22Risk Management .23Internal Audit Function .23Supplier Selection&Performance .24SERVING OUR CUSTOMERSCustomer Rights and Responsibilities .26Keeping Customers Informed .27Affordability .28Water Quality

5、.29Emergency Home Repair Plans through HomeServe .31Protecting Our Facilities,Customer and Employee Data .31Emergency Management and Business Continuity .32Americas Water Infrastructure Act(AWIA).32ENVIRONMENTAL STEWARDSHIPEnterprise Environmental Policy .33Asset Management .34Capital Improvement Pl

6、an .35Water For Tomorrow .35RENEW .36Compliance with Environmental Laws .39Water Conservation .39Energy Consumption .40Addressing Climate Variation .42Watershed Protection .42CORPORATE CITIZENSHIPGovernment and Community Relations .44Helping Influence Public Policy .44Senior Leadership .44Outreach a