汇丰银行HSBC Holdings plc （HSBC） 2017年ESG更新报告「NYSE」.pdf

1、HSBC Holdings plc Environmental,Social and Governance(ESG)UpdateApril,2017Cover image:A rice farmer at harvest time in north-east Vietnam joint overall winning shot in an HSBC Group-wide employee photography competition held in 2016.Photography:Huynh Nguyen Minh Thu,HSBC Bank(Vietnam)LtdEnvironmenta

2、l,Social and Governance(ESG)Update HSBC Holdings plc 3Contents1 About this Document 42 Introduction 53 Customers 6 4 Employees 12 5 Financial Crime Risk Management 186 Human Rights 207 Sustainable Operations 22 8 Sustainability Risk Management 249 Sustainable Finance 2610 Embedding Sustainability 29

3、11 Further Information 304 Environmental,Social and Governance(ESG)Update HSBC Holdings plc About this DocumentThe purpose of this document is to provide information to stakeholders about HSBCs approach to key Environmental,Social and Governance(ESG)issues.It complements our Annual Report and Accoun

4、ts 2016(ARA),which contains details of our organisational structure,global footprint,governance,strategy and financial performance and risk management.It should be read in conjunction with our Annual Report and Accounts.Where appropriate,we have provided links to further details set out in our Annua

5、l Report and Accounts and on throughout this document.In this document,we have chosen to focus on the issues which we consider are material to our stakeholders.These issues are identified through our ongoing programme of investor,analyst and NGO engagement.We have included as much data as possible b

6、ased upon our Annual Report and Accounts 2016 showing our ESG performance.Certain defined terms:Unless the context requires otherwise,HSBC Holdings means HSBC Holdings plc and HSBC,the Group,we,us and our refer to HSBC Holdings together with its subsidiaries.Within this document,the Hong Kong Specia