Crawford & Co. (CRD) 2023年CSR报告「NYSE」.pdf

1、A Path ForwardGlobal Citizenship Report 2023At Crawford,were moving in the right direction.Crawford Global Citizenship Report 2023|2Company Overview05 A Message from the President&CEO06 Our Sustainability Road Map07 Our Global Footprint Our Purpose Crawford by the Numbers08 Our ValuesSustainability2

2、4 Our Environmental Commitment25OurFirstCarbonFootprintReport26CommittedtoAchievingNetZero in the UKGlobal Workforce10 2023 Diversity,Equity&InclusionProgress11 Employee Pulse Survey Results12 Employee Development Programs Our 2023 Numbers15 Employee Resource Groups(ERGs)16 Crawford ERGs Give BackGo

3、vernance28 Board Diversity Global Compliance Training29 Data Privacy30ArtificialIntelligence(AI)Council Supplier Diversity31CodeofBusinessConduct&Ethics Modern Slavery ConflictofInterestDisclosureSocial Impact18 Global Day of Service19 Crawford Cares Organizations We Support20 Dare to Cure21 Alzheim

4、ers Society Charity Trek22 Crawford TPA:Broadspire Charity Golf TournamentTable of ContentsCrawford 2023 Global Citizenship Report|3Company OverviewAs a leading international provider of quality claims management and outsourcing solutions,Crawford has a footprint and capabilities that span the globe

5、,enabling us to go beyond the claim and solve complex,critical challenges wherever they may occur.From minor damage to catastrophic events,Crawford has a worldwide network of experts dedicated to restoring lives,businesses and communities.Every day,we strive to be a better citizen of our world,and i

6、n 2023,we continued to make progress.Crawford Global Citizenship Report 2023|4A Message from the President&CEOI am immensely proud of what we achieved in Crawfords 82nd year.Our path forward continues to evolve and expand with the world and the communities and cultures within it that we serve.I am h